FAQ

Exclusive Perks and Inclusive Amenities: Your Ultimate Guide to Renting with Us in Namphrae Hangdong!

**FAQ**

1. **Do you accept pets in your houses?**
  - *Yes,* we allow up to 2 cats per house. For dogs, acceptance varies depending on the specific property and is subject to limitations.

2. **Are there extra fees for water or electricity?**
  - *No,* we do not charge additional fees for water or electricity. These costs are based directly on government rates.

3. **Is internet included in the rental?**
  - *No,* internet is not included. However, you can choose from providers such as AIS, 3BB, and TOT, all offering fiber optic options for high-speed internet.

4. **Is drinking water delivery available?**
  - *Yes,* there is a weekly delivery of drinking water boxes, containing 20 bottles each, at approximately 40 THB per box.

5. **Is garbage collection provided?**
  - *Yes,* the government conducts weekly garbage collection on Monday mornings. Government garbage bags are available for purchase at 10 THB each.

6. **Who is responsible for air conditioner cleaning?**
  - It is the *renter's responsibility* to clean the air conditioning every 6 months, with a current cost of 400 THB per air conditioner.

7. **Can you provide a contact for a gardener?**
  - *Yes,* we can supply a contact for a gardener available on demand.

8. **What to do when the gas bottle is empty?**
  - You can either pick up a new one at the shop on the canal road or request *free delivery*.

9. **Can you assist with TM30 registration for my visa?**
  - *Yes,* we register every foreigner moving into our houses upon the start of the rental.

10. **Is public transportation and food delivery available in the area?**
   - *Yes,* Grab/TUK/Foodpanda services are available, and BigC and Lotus offer home delivery.

11. **How far is the nearest supermarket?**
   - The nearest 7-Eleven, Thai food court, Amazon coffee, Nana bakery, and pharmacy is at the PTT Petrol Station, *3 km away*. Other options include Big C Hangdong2 (5 km), Rimping Kad Farang (6 km), and Hangdong Fresh Market (approximately 5 km).

12. **Is there a swimming area nearby?**
   - Yes, options include driving to Obkahn National Park or visiting the Grand Canyon Water Park, *2.5 km away*. Some Mubbans also offer daily access to their swimming pools for a fee.

13. **Which international schools are near your houses?**
   - Within a 15-minute drive, you can reach Panyaden International School, CDSC German International School, American Pacific Primary School, Meriton International School, Lana International, Lanna Primary, Grace International School, and more.

14. **How much does it cost to empty a septic tank?**
   - It costs *400 THB per cubic meter* to empty a septic tank.

15. **Do you allow AIRBNB?**
   - *No,* we do not allow any subleasing or AIRBNB.

16. **Do the houses have a fenced garden?**
   - *Yes,* all our houses come with a stone wall fence.

17. **Are there air purifiers in the houses?**
   - *No,* air purifiers are not provided. However, we recommend purchasing a 3-filter system from a dealer in Thailand. These systems are available on platforms such as Lazada or Shopee.

18. **Do tenants get free Minigolf Rounds at Hangdong Minigolf during their rental?**
   - *Yes,* all tenants renting from us receive complimentary Minigolf Rounds at Hangdong Minigolf for added enjoyment during their stay.

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